{"id":119,"date":"2026-09-15T09:17:42","date_gmt":"2026-09-15T07:17:42","guid":{"rendered":"https:\/\/www.crownbarshop.com\/?page_id=119"},"modified":"2026-09-15T09:17:42","modified_gmt":"2026-09-15T07:17:42","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/www.crownbarshop.com\/en\/returns-refunds\/","title":{"rendered":"Returns & Refunds"},"content":{"rendered":"
\n
\n
\n CROWNBARSHOP.COM\n <\/div>\n

Returns & Refunds<\/h1>\n

\n Find information about return eligibility, damaged or incorrect
\n items, cancellations and refunds for orders placed through
\n CrownBarShop.com.\n <\/p>\n<\/p><\/div>\n

\n
\n

RETURN INFORMATION<\/span><\/p>\n

Returns & Order Issues<\/h2>\n

\n Return eligibility can depend on the product condition,
\n the reason for the return and the consumer rights that
\n apply in the destination market.\n <\/p>\n<\/p><\/div>\n

\n
\n
\n RETURN ELIGIBILITY\n <\/div>\n

Can I Return an Item?<\/h3>\n

\n If you would like to request a return, contact us before
\n sending any product back.\n <\/p>\n

\n Where a return is eligible, products should generally
\n remain unused, unopened and in their original packaging
\n unless the item is defective, damaged or incorrect.\n <\/p>\n<\/article>\n

\n
\n OPENED PRODUCTS\n <\/div>\n

Opened or Used Items<\/h3>\n

\n Certain opened, used or unsealed products may not be
\n eligible for return where an exception is permitted
\n under applicable consumer law, including where hygiene
\n or product-safety considerations apply.\n <\/p>\n

\n This does not limit any statutory rights you may have
\n for defective or non-conforming goods.\n <\/p>\n<\/article>\n

\n
\n DAMAGED ITEMS\n <\/div>\n

What If My Order Arrives Damaged?<\/h3>\n

\n If an item arrives damaged, contact
\n CrownBarShop.com support as soon as reasonably possible.\n <\/p>\n

\n Include your order information and clear photos of the
\n product, packaging and any visible damage where possible.\n <\/p>\n<\/article>\n

\n
\n WRONG ITEM\n <\/div>\n

What If I Receive the Wrong Product?<\/h3>\n

\n If the product or variation received does not match
\n your order, contact support before opening or using it.\n <\/p>\n

\n We may request photographs or other order information
\n so the issue can be reviewed.\n <\/p>\n<\/article><\/div>\n<\/section>\n

\n
\n

CANCELLATIONS<\/span><\/p>\n

Changing or Cancelling an Order<\/h2>\n

\n Contact us promptly if you need to change or cancel
\n an order.\n <\/p>\n<\/p><\/div>\n

\n
\n
\n BEFORE DISPATCH\n <\/div>\n

Can I Cancel Before Shipping?<\/h3>\n

\n If an order has not yet been processed or dispatched,
\n we may be able to cancel or modify it.\n <\/p>\n

\n Changes cannot be guaranteed once fulfilment has started.\n <\/p>\n<\/article>\n

\n
\n AFTER DISPATCH\n <\/div>\n

What If My Order Has Already Shipped?<\/h3>\n

\n Once an order has been dispatched, it may no longer be
\n possible to stop the shipment.\n <\/p>\n

\n Contact support for information about any return or
\n cancellation rights that may apply to your order.\n <\/p>\n<\/article><\/div>\n<\/section>\n

\n
\n

REFUNDS<\/span><\/p>\n

How Refunds Are Handled<\/h2>\n<\/p><\/div>\n
\n
\n
\n REVIEW\n <\/div>\n

Return Inspection<\/h3>\n

\n Returned items may be inspected before a refund is
\n approved. The product condition and reason for return
\n may affect the outcome, subject to applicable consumer law.\n <\/p>\n<\/article>\n

\n
\n REFUND METHOD\n <\/div>\n

How Will I Receive My Refund?<\/h3>\n

\n Approved refunds will normally be issued through the
\n original payment method where possible.\n <\/p>\n

\n Processing times can vary depending on the payment
\n provider and financial institution.\n <\/p>\n<\/article>\n

\n
\n SHIPPING COSTS\n <\/div>\n

Are Return Shipping Costs Refunded?<\/h3>\n

\n Responsibility for return shipping costs depends on the
\n reason for the return and the rights that apply to the order.\n <\/p>\n

\n Where an item is defective, damaged or incorrectly supplied,
\n different rules may apply than for a discretionary return.\n <\/p>\n<\/article>\n

\n
\n LOCAL RIGHTS\n <\/div>\n

Statutory Consumer Rights<\/h3>\n

\n Nothing on this page is intended to exclude or restrict
\n consumer rights that cannot legally be excluded under
\n applicable law.\n <\/p>\n

\n Cancellation and return rights may vary depending on the
\n destination, product and circumstances of the purchase.\n <\/p>\n<\/article><\/div>\n<\/section>\n

\n
\n

START A REQUEST<\/span><\/p>\n

Contact Support Before Returning an Item<\/h2>\n

\n Do not send a return without contacting us first.
\n Include relevant order information so we can review
\n your request.\n <\/p>\n<\/p><\/div>\n

\n
\n
\n EMAIL SUPPORT\n <\/div>\n

Returns & Refund Support<\/h3>\n

\n Contact Crown Bar Shop for help with a return,
\n damaged item, incorrect order or refund question.\n <\/p>\n


\n support@crownbarshop.com
\n <\/a><\/p>\n<\/article>\n

\n
\n SHIPPING\n <\/div>\n

Shipping & Delivery<\/h3>\n

\n For destination, customs, tracking and delivery
\n information, see our shipping page.\n <\/p>\n


\n View Shipping Information \u2192
\n <\/a><\/p>\n<\/article><\/div>\n<\/section>\n

\n
\n
\n


\n NEED ASSISTANCE?
\n <\/span><\/p>\n

Contact Crown Bar Shop<\/h2>\n

\n Send us your order details and a short description
\n of the issue so we can review your request.\n <\/p>\n<\/p><\/div>\n


\n Contact Support
\n <\/a><\/p><\/div>\n<\/section>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

CROWNBARSHOP.COM Returns & Refunds Find information about return eligibility, damaged or incorrect items, cancellations and refunds for orders placed through […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-119","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/pages\/119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/comments?post=119"}],"version-history":[{"count":1,"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/pages\/119\/revisions"}],"predecessor-version":[{"id":120,"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/pages\/119\/revisions\/120"}],"wp:attachment":[{"href":"https:\/\/www.crownbarshop.com\/en\/wp-json\/wp\/v2\/media?parent=119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}